This policy clarifies the position holds concerning any and all refunds, returns and exchanges. will only exchange or replace a product ordered from if:

  1. the product has a manufacturing defect
  2. was received by the buyer in damaged condition
  3. if the product package seal was opened prior to the buyer receiving the product
  4. in case the product has undergone damage (as scratches) before the buyer received the product

In case a buyer wants to return or exchange a product purchased from they should call our helpline (+92 324 4318773) or simply email us at so our quality assurance team can carefully investigate, evaluate and assess the buyer’s claim and proceed in an ethical manner to accommodate the buyer as much as possible.

Note: Buyers must make sure that they communicate their claims, disputes or concerns regarding the product purchased within 24 hours of receiving delivery of the product for a speedy response and resolution of the buyer’s concerns regarding the product they have purchased.

  • Leyjao will replace or exchange those offerings only, which are purchased from our vendors by using the platform of znfstore.
  • Offerings bought from znfstore, if found to have a manufacturing defect then you have a right to ask for replacement or exchange within 7 days, starting from the day of delivery.
  • Buyer can ask for exchange or replacement of a product if, he/she finds packing seal of product was broken or tempered during delivery.
  • Buy can ask for exchange or return if, he/she discovers that product was damaged (e.g., scratches) before it delivered to him.

Main Menu